Available now
Matthew Kraus

The one they call
when production is down.

30+ years solving the problems other people escalate to me. 17 years at Fiserv as the last line of defense for 300+ financial institutions. I led the bridge calls. I built the automation. I mentored the team. And when I left, I didn't stop building.

Williamstown, NJ loading 856-397-6792 LinkedIn
"Multi-person, multi-day operations" One person. A few hours. My script.
30+
Years in IT
17
Years at Fiserv
300+
FI Clients
100+
Servers
5
Shipped since
What I've been shipping

My next role is in operations and production support — that's where I belong. I built these to keep my engineering instincts sharp and prove I can ship real software, not just maintain it.

epc-backend

Node.js · Express.js · Redis · Turso/LibSQL · eBay API · RapidAPI

Production REST API on Fly.io. Auth, rate limiting, data quality gate, eBay integration, Redis caching, SQL persistence. Not a side project — it's deployed, running, and handling real traffic.

Live

RealShift

Next.js 14 · TypeScript · Prisma · Neon PostgreSQL · Vercel · realshift.app

Full SaaS platform. 104 job profiles. AI resume matching with gap analysis. Career DNA Quiz. Python Character Studio running FLUX.2 image generation locally with LoRA-trained characters and FFmpeg video assembly. The whole stack. Built by one person.

Dev

MaxBuyIQ

Swift · SwiftUI · Vision · Core ML · eBay OAuth · MVVM

Native iOS — barcode scanning, OCR, on-device ML, eBay OAuth. Production-grade architecture: MVVM with async/await, persistent job queues, proper error handling.

QA

AI image pipeline

Gemini · Cloud Vision · dHash

Parallel recognition across multiple AI providers. Confidence merging, fuzzy dedup, automated brand inference.

RationMe

Swift · SwiftUI · SwiftData · WatchConnectivity

iOS + Apple Watch. Adaptive scheduling, pattern analytics, bidirectional device comms.

Automation & AI engineering

AI-assisted development

Claude Code · ChatGPT · NotebookLM · Ollama

Hundreds of hours using AI as a force multiplier — code generation, debugging, API integration, architecture decisions. Every project on this page was built with AI-assisted workflows.

Local AI inference

FLUX.2 Klein · Google TTS · Suno AI · M4 128GB

All image generation runs locally on my machine. Custom LoRA model training, text-to-speech, music generation. No cloud GPU bill. No external dependencies.

Workflow automation

n8n · Ollama · RSS · ntfy.sh

Built multi-source automated pipelines with deduplication, geo-filtering, AI-powered content tailoring, and push notifications. If a process runs more than once, I automate it.

Self-hosted infrastructure

Fly.io · Cloudflare · Upstash Redis · Turso · Vercel

Production deployments across multiple cloud platforms. This portfolio, my API, and my SaaS app all run on infrastructure I configured and maintain myself.

Career — 30 years, zero gaps
IT Services Administrator, StaffSep 2007 — Nov 2024
Fiserv, Inc. (formerly Open Solutions) · Remote — Berkeley Heights, NJ

The person they paged at 2 AM when 300 financial institutions were waiting. Led P1/P2 bridge calls — coordinating dev, DBA, network, and infrastructure teams in real time. Managed 60–100+ servers across multiple data centers. Built the automation that made multi-day operations take hours. Splunk, Datadog, ServiceNow, Jira, ITIL. Mentored every junior engineer who came through the team. Conducted technical interviews because they trusted my judgment.

17 years. Same company. They kept promoting the scope because I kept delivering.
Software Engineer IIAug 2000 — Dec 2006
Thomson Reuters (formerly ISI) · Philadelphia, PA

Perl and C data pipelines on UNIX. Automated document delivery at scale. High-volume database loading for scientific publications. The kind of backend work that only breaks when nobody's maintaining it.

Programmer / Analyst1997 — 2000
CA Technology (Controlled Access) · Moorestown, NJ

C and ESQL/C development on UNIX and Windows. Built socket server daemons and GUI client applications from scratch. Wrote Informix stored procedures and database triggers. Provided direct client-facing technical support — learned early that understanding the user's problem matters as much as writing the fix.

Support → QA → Maintenance Programmer1994 — 1997
Stores Automated Systems Inc. (SASI) · Bristol, PA

Started on the phones supporting POS systems. Got promoted to QA. Then to the TAC Team — the people they called when support couldn't solve it. Then to programmer. Three promotions in three years. The pattern started here.

Three promotions. Three years. They kept moving me up because I kept solving what others couldn't.
The toolkit

ITSM & Monitoring

ServiceNowJiraSplunkDatadogNew Relic

Databases

SQL ServerOracleInformixPostgreSQLSQLite

Languages

PowerShellBashPerlSQLCPythonTypeScriptSwift

Infrastructure

AnsibleDockerVMwareTomcatGitRHELAIX

Web & Frameworks

Next.jsReactExpress.jsFastAPITailwindPrisma

AI & ML

Claude CodeFLUX.2GeminiCloud VisionCore MLOllamaLoRA

Networking

DNSF5TCP/IPSSL/TLSWireshark

Practices

ITILIncident MgmtDR TestingChange MgmtRCA
The quick fit

Targeting these roles

Senior Application Support Engineer
Application Support Engineer
IT Operations Engineer
Senior Production Support Engineer
Senior Systems Administrator
Platform Operations Engineer

Location & availability

Remote Yes
On-site area S. Jersey / Phila
Start date Immediately
Work auth U.S. Citizen
Contract / FTE Either

Proof of work

Active projects 5
In production 1 (API on Fly.io)
In QA testing 1 (iOS app)
In development 3
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Your OS
What colleagues say

Matt was the person everyone turned to when things went sideways. He didn't just fix the problem — he made sure it never happened again. His automation work saved our team hundreds of hours.

— Former Fiserv colleague
Available upon request

I learned more from Matt in my first six months than I did in two years at my previous job. He has a way of breaking down complex systems that makes everything click. Best mentor I've had.

— Former Fiserv colleague
Available upon request

References from Fiserv colleagues and managers available on request.

Your team needs a problem solver.

Application Support · IT Operations · Production Support · Platform Engineering. On-site, hybrid, or remote in Greater Philadelphia / South Jersey. I'll make your systems more reliable than they've ever been.